LAFCPUG: Troubleshooting FAQs

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How do I trash my preferences?

Q. How do I trash my preferences?

Follow the instructions here: How to trash my Preferences

From Nick Meyers:

Both of these offer support for multiple users:

Mulituser Pro is from the folks who brought you "FCP Attic"

And FCP Manager seems to be a new kid on the block.

Another good preference trasher application is FCP Attic

Another good tool is Preference Manager from Digital Rebellion.

Another nice tool is Pro App Reset from InstructorAssets

FCP won't launch

Everytime I try to launch it begins but then quits in the middle

  • B. Un-hook all external USB and FW devices and try again.
  • C. Your project is so big, you need more Ram.
  • D. Your Hard Drives are more than 90% full
  • E. Create a new user account on your Mac and log in as that user and try again.
  • F. Try launching FCP from the program icon rather than the project file

Serial number issues

Q. I'm having problems with my serial number. How do I delete the original so I can re-enter my serial number in FCP?

In your main drive, go to Library > Application Support >ProApps and drag the 'Final Cut Studio System ID' file to the trash. Empty the trash.

Then relaunch FCP and you should be prompted to re-enter your serial number.

I'm getting dropped frame warnings.

Q. I'm getting dropped frame warnings. What can I do to make it stop?

The reasons for dropped frames are many and varied. It could be something simple and easy to fix, such as an incorrectly set canvas size, or it could be expensive and difficult, such as having your media stored on a drive that is too slow for the type of work you are doing, requiring you to buy different equipment and transfer all your media to that.

A good places to start the hunt for your cause of dropped frames is the Apple Support site article 'Final Cut Pro: Dropped Frames Causes and Solutions'

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