LAFCPUG:AppleCare Docs

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Revision as of 03:42, 18 June 2008 (view source) WikiSysop (Talk | contribs) (→Final Cut Pro) ← Older edit		Revision as of 05:53, 18 June 2008 (view source) WikiSysop (Talk | contribs) (→Final Cut Pro) Newer edit →
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	When you perform a Capture Now to acquire HDV media in Final Cut Pro and the capture passes the area of recorded HDV video at		When you perform a Capture Now to acquire HDV media in Final Cut Pro and the capture passes the area of recorded HDV video at
	the end of a tape, pressing the Escape key may not end the capture.<br>		the end of a tape, pressing the Escape key may not end the capture.<br>
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		+	*'''[http://support.apple.com/kb/TS1664 Final Cut Pro: DVCPRO HD Frame Rate Converter alert dialog]'''<br>
		+	When using the DVCPRO HD Frame Rate Converter tool on a DVCPRO HD clip, the operation may sometimes result in the following error message:<br>

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Revision as of 05:53, 18 June 2008

AppleCare Docs

Contents 1 Final Cut Pro 2 Compressor 3 Cinema Tools 4 LiveType 5 Final Cut Server

Final Cut Pro

The following are AppleCare technical documents and are considered the "definitive" answer to your Final Cut Pro problem. That is if the answer you are looking for is in one of these docs. We will continue to add to this list as Apple adds to the list. As of this writing the list covers FCP 5.0 to 6x only. Final Cut Pro Support

Find Apple Final Cut Studio QT Video Tutorials HERE

• Final Cut Pro: Escape key may not end HDV capture
  

When you perform a Capture Now to acquire HDV media in Final Cut Pro and the capture passes the area of recorded HDV video at the end of a tape, pressing the Escape key may not end the capture.

• Final Cut Pro: DVCPRO HD Frame Rate Converter alert dialog
  

When using the DVCPRO HD Frame Rate Converter tool on a DVCPRO HD clip, the operation may sometimes result in the following error message:

• Final Cut Studio: Optimizing PCI Express card performance
  

Learn about PCI Express (PCIe) slot configuration for Mac Pro computers manufactured before 2008. Mac Pro (Early 2008) computers and later automatically configure bandwidth of the PCIe slots.

• Final Cut Pro: Improving performance using an AJA Kona card with a Mac Pro

If you use an AJA Kona card for video capture and playback with a Mac Pro, there are a number of factors you should consider to enhance performance. The most common issues and solutions are...

• Final Cut Studio: Encoders not seen in export options
  

With QuickTime 7.4 or later installed, some older encoders (codecs) may appear to be missing in the export options in applications that export QuickTime files, such as Final Cut Pro or Compressor or from the export options in QuickTime Player Pro.

• Final Cut Pro: Dropped Frames--Causes and Solutions
  

Dropped frames in Final Cut Pro are usually caused by hardware configuration issues. This document covers a number of reasons dropped frames may occur, and ways to address them.

• Final Cut Pro and Final Cut Express: Application-specific key functions with the aluminum Apple Keyboard (2007)
  

The aluminum Apple Keyboard (2007) includes additional media keys and newly-labeled keys which may seem to replace the functionality of certain application-specific function keys, such as the F10 function "Overwrite Edit" in Final Cut Pro and Final Cut Express.

• Final Cut Pro 6.0.2: Holding the Option key invokes snapping
  

In Final Cut Pro 6.0.2, snapping may become enabled when it's not desired if you hold the Option key while dragging an edit point in the Timeline. In regular use, holding the Option key while dragging the audio or video of a linked item allows you to trim either the audio or the video of a clip independently, without having to unlink that clip.

• Final Cut Pro: Render required when outputting to tape
  

On PowerPC-based Macs and when the Video Scopes window is open, Final Cut Pro may unexpectedly require rendering before outputting to tape.

• Final Cut Pro: Disabling visibility and its effects on rendering
  

When working with multiple tracks in Final Cut Pro, you may find it useful to turn off visibility for some onscreen elements to focus on a particular area of detail in a sequence.

• Final Cut Pro: Tips for archiving memory card-based media
  

Standard tapeless workflows involve reformatting and reusing the memory cards used for shooting. Before reformatting the cards, it's prudent to make a backup copy of your media on hard disk, whether for safety or for recapture later on. This article discusses guidelines for reliable backup.

• Final Cut Pro: "This project is unreadable or may be too new for this version of Final Cut"
  

When you open certain Final Cut Pro projects, you may see the following message: This project is unreadable or may be too new for this version of Final Cut.

• Final Cut Pro: Escape key may not end HDV capture
  

When you perform a Capture Now to acquire HDV media in Final Cut Pro and the capture passes the area of recorded HDV video at the end of a tape, pressing the Escape key may not end the capture

• Final Cut Pro 6: About the Render All command
  

The choices in the Sequence > Render All submenu will render all the clips in a sequence (Both, Video, or Audio) that correspond to the render categories that are enabled (listed with checkmarks).

• Final Cut Pro, Final Cut Express: Troubleshooting FireWire using direct connections
  

When using Final Cut Pro or Final Cut Express with a FireWire device, you may occasionally encounter unexpected behavior with video, audio, or device control.

• Final Cut Pro, Final Cut Express: Unexpected quit with Panasonic HDC-SD9 AVCHD
  

Final Cut Pro and Final Cut Express may quit unexpectedly when using the Log and Transfer window to preview AVCHD media from a Panasonic HDC-SD9 camcorder.

• Final Cut Studio: Kernel Panic with Kona 3 cards on Mac Pro
  

If your Mac Pro has Mac OS X 10.5.2 Leopard and a Kona 3 PCI Express (PCIe) card, a kernel panic may occur in some unsupported PCIe slot configurations. Specifically, this may occur if the PCIe slot hosting the Kona 3 card is configured as an x1 lane slot.

• Final Cut Pro 6: May quit unexpectedly when transferring from multiple P2 volumes
  

On computers with Mac OS X 10.4, Final Cut Pro 6 may quit unexpectedly while you're using the Log and Transfer window to transfer media from Panasonic P2 cards. If you have multiple P2 volumes mounted simultaneously, the likelihood of this happening may increase.

• Final Cut Pro, Final Cut Express: Computer and camera show different points in time while capturing HDV
  

When you capture footage from an HDV camera using Final Cut Pro, the image displayed in the capture window may lag slightly behind the image displayed on the camera. This is normal and does not indicate any issue with Final Cut Pro or your camera.

• Final Cut Studio: Some AU filters are not available in earlier Mac OS versions
  

If you create a project using Final Cut Studio on a computer with Mac OS X 10.5 Leopard and then open that project in Mac OS X 10.4 Tiger, in some cases you may see a message like the following (as seen in Final Cut Pro):...

• Final Cut Pro: Larger-than-HD ProRes clips may not play smoothly
  

On computers with Mac OS X 10.4 Tiger, clips in the Apple ProRes 422 format may not play back smoothly in Final Cut Pro if they are larger than HD size in dimension.

• Final Cut Pro: Audio sync in PAL video sequences
  

Imported audio-only files in a sequence with PAL video may drift out of sync in some cases.

• Final Cut Pro 6.0.2: QuickTime 7.3 or later is required
  

• Final Cut Pro 6: About the Log and Transfer Window
  

• Final Cut Pro 6: Rendered items may require re-rendering after opening project
  

• Final Cut Pro 4: Not supported on Mac OS X 10.5 Leopard
  

Issue: Final Cut Pro 4 and earlier versions are not supported on Mac OS X 10.5 Leopard.

• Final Cut Pro 6.0.2: Render quality settings and render times
  

• Final Cut Pro 6: Log and Transfer may fail if "FxFactory" is installed
  

• Final Cut Pro: Choosing a Hard Disk.
  

The disk that contains your computer’s operating system is called the startup disk or boot disk. ...
2007-11-19 — Document No. 58636

Final Cut Studio: Color space settings for REDCODE to ProRes transcoding.
Issue. When using Compressor 3.0.2 to transcode clips from ...
2007-11-20 — Document No. 307061

• Final Cut Pro 6: Master Templates do not display in Mac OS X 10.5 Leopard.
  

Issue. On computers running Mac OS X 10.5 Leopard, Master...
2007-11-19 — Document No. 306892

• Final Cut Studio: How to optimize PCI Express card performance.
  

When usingFinal Cut Studio in a configuration that uses more than ...
2007-11-12 — Document No. 306913

• Final Cut Studio: Format new hard disks as Mac OS Extended for best performance .
  

Hard disk drives are sometimes sold pre-formatted ...
2007-11-15 — Document No. 306971

• Final Cut Pro: Intermittent stream breaks with JVC GY-HD250U.
  

Issue. When capturing from the JVC GY-HD250U camcorder, it's possible ...
2007-11-14 — Document No. 306930

• Final Cut Pro: Dropped Frames--Causes and Solutions.
  

Dropped frames in Final Cut Pro are usually caused by hardware configuration issues. ...
2007-11-16 — Document No. 58640

• Final Cut Pro: Update Final Cut Pro 6.0.2 and Motion 3.0.2 together.
  

Issue.Final Cut Pro 6.0.2 and Motion 3.0.2, along with the Pro...
2007-11-15 — Document No. 307045

• Final Cut Pro: Unexpected Quit during AVCHD ingest.
  

Issue. Final Cut Pro 6 may unexpectedly quit when attempting to transfer AVCHD...
2007-11-09 — Document No. 306922

• Final Cut Pro: Drop zone content is lost if project is moved to another computer.
  

Issue. If you use Master Templates in Final Cut...
2007-10-02 — Document No. 306595

• Final Cut Studio 2: Option to install Final Cut Pro is dimmed.
  

Issue. If you install Final Cut Studio 2 after having installed Logic ...
2007-09-26 — Document No. 306567

• Final Cut Pro: Media-Managed projects with .stap files may not open on other computers.
  

Issue or symptom. If you use the Send To Soundtrack ...
2007-09-17 — Document No. 306370

• Final Cut Pro 6: 1080p24 workflow for Canon HV20 camcorder.
  

This advanced article discusses workflow ideas for incorporating 1080p24...
2007-09-11 — Document No. 306389

• Final Cut Pro 6.0.1: H.264 playback in Viewer results in "General Error".
  

Issue or symptom. In Final Cut Pro 6.0.1, if you attempt ...
2007-07-27 — Document No. 306072

• Final Cut Pro 6: Rendered items may require re-rendering after opening project.
  

Issue or symptom. In some cases, rendered items may...
2007-07-26 — Document No. 306068

• Final Cut Pro: Error 12 message when performing Media Manager operation on clip with long file name.
  

Issue or symptom. Performing...
2007-07-23 — Document No. 306080

• Final Cut Pro 6.0.1: About transferring AVCHD footage
  

You can transfer AVCHD footage to your scratch disk using the Log and Transfer window in Final Cut Pro. ...
2007-07-16 — Document No. 305997

• Final Cut Pro 6: About loading network settings on a per ...
  

About loading network settings on a per-workstation basis. Final Cut Pro checks local and network directories on startup. ...
2007-07-11 — Document No. 305965

• Final Cut Studio 2: Tips for creating and using templates
  

Master templates in Final Cut Pro are templates created in Motion that ...
2007-07-11 — Document No. 305967

• Final Cut Pro 6.0.1: Working with spanned AVCHD clips
  

A spanned AVCHD clip is a clip that consists of two or more media files. Spanned...
2007-07-03 — Document No. 305833

• Final Cut Pro 6.0.1: HD ProRes 422 capture requires Mac Pro or ...
  

HD ProRes 422 capture requires Mac Pro or Power Mac G5 Quad 2.5 Ghz. Capturing HD resolution video using the ...
2007-06-29 — Document No. 305582

• Final Cut Pro 6.0.1: Incorrect AVCHD clips may be transferred
  

Issue or symptom.Final Cut Pro 6.0.1's Log and Transfer window allows ...
2007-06-29 — Document No. 305831

• Final Cut Pro 6: "Media Manager File Trim" issue resolved by Mac OS X 10.4.10 Update.
  

Issue or symptom. If you are using Final Cut...
2007-06-26 — Document No. 305734

• Final Cut Pro: Additional RAM may be recommended for High Definition video formats.
  

Issue. Final Cut Pro may drop video frames in ...
2007-06-14 — Document No. 305177

• Final Cut Pro 5: Subclips may result from batch capture of 720p, 60 fps media.
  

If you're capturing 720p HD media at 60 frames per ...
2007-06-11 — Document No. 302917

• Final Cut Pro 6: HD ProRes 422 capture requires Mac Pro
  

Capturing HD resolution video using the ProRes 422 format requires a Mac Pro with Intel Xeon processors and a qualified third-party capture card.
2007-06-01— Document No. 305582

• Final Cut Pro: Render CAF files for Timeline playback
  

Final Cut Studio 2 supports the preview and playback of CAF (Apple Core Audio Format) audio content. ...
2007-05-29 — Document No. 305561

• Final Cut Studio: Third-party appearance themes may cause issues
  

Issue. If you have installed third-party appearance modifications ...
2007-05-31— Document No. 305566

• Final Cut Pro: FxPlug - Working with high RGB values in High ...
  

Many FxPlug filters in Final Cut Pro and Motion are able to generate very high RGB values, even extending beyond the gamut of traditional video.
2007-05-23— Document No. 305548

• Final Cut Pro 6: Limitations in exported OMF files
  

This document discusses some details to keep in mind when exporting OMF files from Final Cut Pro. ...
2007-05-17 — Document No. 305431

• Final Cut Pro 6: Subclips in multiclips in mixed-frame-rate ...
  

Final Cut Pro 6: Subclips in multiclips in mixed-frame-rate sequences. Background. Normally, in cases where a subclip's frame rate and a sequence's frame rate do not match, adding the subclip to the sequence may cause the subclip limits to be adjusted and new clip In and Out points to be set.
2007-05-17 — Document No. 305473

• Final Cut Pro: "Error sending selection to Soundtrack Pro"
  

Issue. If you use Final Cut Pro to send a selection to Soundtrack Pro ...
2007-05-17 — Document No. 305466

• Final Cut Pro: Digital Cinema Desktop displays white
  

Issue. Final Cut Pro's Digital Cinema Desktop feature may display a blank white ...
2007-05-15 — Document No. 305502

• Final Cut Studio 2: About the Outer Glow filter
  

... You may already be familiar with this filter, as it was also available in Motion2. In Final Cut Studio 2, the Outer Glow filter is available in both ...
2007-05-17 — Document No. 305504

• Final Cut Studio 2: Don't keep older versions of applications when ...
  

Don't keep older versions of applications when upgrading. Issue. Earlier versions of the applications in Final ...
2007-05-17 — Document No. 305389

• Final Cut Studio 2: Installation progress sometimes remains at 100 ...
  

Installation progress sometimes remains at 100%. Issue or symptom. At some points of the Final Cut Studio installation the progress indicator may stay at 100% for longer than the "Time Remaining" indicates.
2007-05-17 — Document No. 305412

• Pro applications on PowerPC computers may quit unexpectedly on ...
  

Pro applications on PowerPC computers may quit unexpectedly on launch or quit, or display non-customary menus and dialogs. If you ...
2007-05-17 — Document No. 301838

• Final Cut Pro 5: Connecting your DV camcorder or deck to your ...
  

To capture video footage from a DV camcorder or deck into Final Cut Pro 5, you need to properly connect the device to your computer and turn it on.
2007-06-08 — Document No. 301506

• Final Cut Pro: Avoid using both drop frame and non-drop frame ...
  

Final Cut Pro: Avoid using both drop frame and non-drop frame timecode on the same tape. Capturing from tapes recorded with both ...
2007-06-04 — Document No. 304359

• Final Cut Pro 5 may fail to open with 64 or more QuickTime components installed
  

...in /Library/QuickTime/, Final Cut Pro may fail to start. ... Final Cut Pro 5. ... issue is addressed by the QuickTime 7.1.5 Update ...
2007-03-07 — Document No. 304477

• Final Cut Pro 4.5 and Final Cut Express 3.0: Issues with Mac OS X 10.4.9.
  

Issue. Final Cut Pro 4.5 and Final Cut Express 3.0 may drop frames...
2007-03-21— Document No. 305284

• Final Cut Pro: Restart Final Cut Pro after sleep to prevent ...
  

Final Cut Pro: Restart Final Cut Pro after sleep to prevent display issues. Issue. If you put your computer to sleep while Final Cut ...
2007-03-09— Document No. 305216

• Final Cut Pro: Subclip sent to Soundtrack Pro may be longer than ...
  

Final Cut Pro: Subclip sent to Soundtrack Pro may be longer than intended. Issue or symptom. When you send a subclip from Final Cut Pro to a Soundtrack Pro Audio ...
2007-03-05— Document No. 305198

• Final Cut Pro: Using CMYK JPEG Images
  

Final Cut Pro: Using CMYK JPEG Images. Convert JPEG image files that use the CMYK color space so they use the RGB color space. Final ...
2007-03-07— Document No. 93522

• Final Cut Pro: Insert Edit/Assemble Edit unavailable in Edit to Tape window.
  

The Edit to Tape features in Final Cut Pro require precise ...
2007-01-09— Document No. 304959

• Final Cut Studio: For best performance on Mac Pro, install memory in risers symmetrically.
  

Final Cut Studio's performance benefit ...
2007-02-26 — Document No. 304492

• Final Cut Pro: P2 clips should be named with fewer than 255 characters.
  

If you name a P2 clip with a very long name in the Import Panasonic P2 window, it's possible that the clip might not be added to your project when you import.
2007-02-28 — Document No. 305179

• Final Cut Pro: Ethernet network volumes should not be used for ...
  

... as well as any traffic on the network generated by ... smooth transfer of video and audio data needed by Final Cut Pro. (This includes "wired" Ethernet formats, as ...
2007-02-15— Document No. 305131

• Final Cut Pro: Blank image may result if the end of a sequence is ...
  

Blank image may result if the end of a sequence is exported as a Photoshop image. Issue. If you export a still image ...
2007-01-16— Document No. 304982

• Final Cut Studio: Don't rename or relocate Final Cut Studio ...
  

Don't rename or relocate Final Cut Studio ... While Final Cut Studio applications may perform normally in many cases if renamed, or if ...
2007-01-17 — Document No. 304983

• Final Cut Studio: Video out from Motion or Final Cut Pro is ...
  

Video out from Motion or Final Cut Pro is sometimes sporadic. Issue or symptom. Video out to an external monitor ...
2007-01-16 — Document No. 304979

• Final Cut Pro 5.1.2: FxPlug Restrictions and Troubleshooting.
  

FxPlug Restrictions and Troubleshooting.
2006-09-30— Document No. 304471

• Final Cut Pro: Unexpected Quit with P2 import.
  

Issue. Final Cut Pro 5 may unexpectedly quit when using the Import Panasonic P2 feature ...
2006-12-05— Document No. 304866

• Final Cut Pro: Cancelling render may change the render state of audio tracks
  

2006-12-13— Document No. 304881

• Final Cut Pro: Notes for setting Scratch Disks on Xsan.
  

2006-01-13— Document No. 58640

• Final Cut Studio: Best practices when naming projects and assets
  

2006-12-13 — Document No. 304885

• Final Cut Pro 5: Unexpectedly quits after importing XDCAM Clips.
  

it's possible for Final Cut Pro to enter a condition where it may unexpectedly quit
..2006-07-19— Document No. 304033

• Final Cut Pro: Multiclips may lose sync if "Remove Subclip Limits" is used.
  

Issue. If you have a multiclip that has unexpectedly lost ...
2006-10-31— Document No. 304667

• Final Cut Pro: Avoid enabling audio preview when capturing DVCPRO HD over FireWire.
  

When capturing DVCPRO HD footage over FireWire ...
2005-08-31— Document No. 302158

• Final Cut Pro: Assemble Editing with a Panasonic VTR
  

... Duplicate frames at the In point. Solution. Update to Final Cut Pro 5.1.2 to prevent these symptoms.
2006-10-10— Document No. 302458

• Final Cut Pro 5, Xsan: "Unable to set scratch disk" error on Xsan ..
  

2005-05-11— Document No. 301197

• Final Cut Pro 5.1: About timecode accuracy with Analog-to-DV converters.
  

Summary. This document discusses an issue that can occur ...
2006-07-25— Document No. 304073

• Pro applications quit unexpectedly on launch or quit, or display ...
  

2006-11-07— Document No. 301838

• Final Cut Pro: Minimum Allowable Free Space setting fails with HDV.
  

Final Cut Pro's preferences include a setting that lets you set ...
2006-07-29— Document No. 304098

• Final Cut Studio: About external video-monitoring conflicts.
  

Summary. Some of the applications included with Final Cut Studio are ...
2006-10-24— Document No. 304214

• Final Cut Pro: Nested Cross Dissolves with still-images may produce unexpected results.
  

When working with still-image clips, Cross ...
2006-09-29— Document No. 304467

• Final Cut Pro: Avoid using both drop frame and non-drop frame timecode on the same tape.
  

Capturing from tapes recorded with both...
2006-09-15— Document No. 304359

• Final Cut Pro: Abort Capture behaves differently when capturing to Xsan.
  

Final Cut Pro allows you to make a number of settings that ...
2006-06-28— Document No. 303953

• Final Cut Pro will not open in Curtain Mode under Apple Remote ...
  

... while it is being controlled, effectively hiding the screen contents behind a "curtain."Final Cut Pro 5.1.2 cannot be ..
2006-10-18— Document No. 304564

• Final Cut Pro: Edit To Tape via a PCI Express I/O card may drop frames with HD.
  

In some cases, Final Cut Pro will drop frames when ...
2006-06-03— Document No. 303815

• Maximum memory usage in Final Cut Pro is 2.5 GB.
  

On a computer with more than 4 GB of RAM installed, you may notice that Final Cut ...
2006-10-03— Document No. 93844

• Final Cut Pro: Apply the Broadcast Safe filter last.
  

Using the Broadcast Safe filter is a good way to ensure that the levels in your ...
2006-05-30— Document No. 303801

• Final Cut Pro 5.1.2 won't open after installing Motion 2.1.
  

Final Cut Pro 5.1.2 won't open after installing Motion 2.1. If you install ...
2006-09-28— Document No. 304456

• Final Cut Studio doesn't display or import Flash content after upgrading to QuickTime 7.1.3.
  

Issue or Symptom. You may be unable to ...
2006-09-26— Document No. 304445

• Final Cut Pro: Read Prefetch settings for Xserve RAID.
  

If you are using an Apple Xserve RAID for video in high data rate formats ...
2006-05-30— Document No. 303809

• How Final Cut Pro calculates Broadcast Wave File Time at a Video ..
  

... Although there are several de facto ways this information is stored, Final Cut Pro 5.1.2 does not support reading this information. ...
2006-10-27— Document No. 304660

• Final Cut Pro: For best peformance on Mac Pro, install memory in risers symmetrically.
  

Final Cut Pro's performance benefits from ...
2006-10-04— Document No. 304492

• Final Cut Pro: Troubleshooting Basics .
  

.. For further information on settings or installation, please refer to the Final Cut Pro documentation available on your...
2006-06-02— Document No. 302337

• Final Cut Pro: Dropped Frames and Loss of Audio Sync
  

2006-01-13— Document No. 58640

• Final Cut Pro: Send To Motion evokes QuickTime Player instead of ..
  

.. project in Motion. Instead, the .motn project opens in QuickTime Player. Products affected. Final Cut Pro 5. Solution. In the majority ...
2006-09-02— Document No. 304255

• Motion project media goes offline in Final Cut Pro project
  

.. When you switch back to Final Cut Pro, the clip will display correctly. Products affected. Final Cut Pro 5; Motion 2; Final Cut Studio. ...
2006-01-17— Document No. 303143

• Final Cut Pro 5: Color artifacts with the QuickTime > Sharpen filter
  

In Final Cut Pro 5.1, the QuickTime variant of the Sharpen ...
2006-04-07— Document No. 303559

• Final Cut Pro 5.1.1: Updating older projects to address duplicated frames in P2 media ..
  

But the issue can still occur in Final Cut Pro 5.1.1 if the project contains 720p/24pn P2 media that was imported using an earlier version of Final Cut Pro 5. ...
2006-06-26— Document No. 303950

• Final Cut Pro 5 may fail to open with 64 or more QuickTime components ...
  

Final Cut Pro 5.1.2. ... FCP Uncompressed 422.component; IMXCodec.component; LiveType.component; Motion ...
2006-10-16— Document No. 304477

• Final Cut Pro: Timecode Error when capturing from Canon XL H1.
  

If you're using Final Cut Pro to capture media from a Canon XL H1 ...
2006-07-21— Document No. 304068

• Final Cut Pro 5: "Unable to read the movie just captured"
  

If you're using a non-controllable device for audio-only capture in Final...
2006-06-03— Document No. 303811

• Final Cut Pro: About the Blackmagic Gamma filter for Final Cut Pro
  

When using Final Cut Pro 5.x to open clips previously captured with DeckLink 4.x or older drivers, a gamma shift may be seen in the video in some cases...
2006-08-03— Document No. 304118

• Final Cut Pro 5: Canceling render may take longer when rendering media with processor-intensive effects.
  

When Final Cut Pro is rendering ...
2006-10-23— Document No. 304570

• Final Cut Pro 5: Unexpectedly quits after importing XDCAM Clips.
  

After importing a number of XDCAM clips into Final Cut Pro using ...
2006-07-19— Document No. 304033

• Final Cut Pro 5: May drop frames of 1080pA24 media on 1.67GHz PowerBook G4 models.
  

Issue. While the PowerBook models that operate ...
2006-10-18— Document No. 304565

• Final Cut Pro and Final Cut Express: Compatibility With Multiple ...
  

Learn compatibility information about Final Cut Pro and Final Cut...
Express do not work with a Macintosh Manager server environment
2006-05-24— Document No. 31365

• Final Cut Pro 5: Use Quartz Extreme-capable video cards only.
  

You need a compatible computer with an AGP Quartz Extreme or PCI Express ...
2006-03-09— Document No. 303405

• Final Cut Pro 5: Subclips may result from batch capture of 720p, 60 fps media.
  

If you're capturing 720p HD media at 60 frames per ...
2006-01-02 — Document No. 302917

• Final Cut Pro 5: Upgrade Frequently Asked Questions.
  

What version of Final Cut Pro do I need to qualify for the Final Cut Pro 5 upgrade? ...
2005-05-06— Document No. 301549

• Final Cut Pro 5: Connecting your DV camcorder or deck to your computer.
  

To capture video footage from a DV camcorder or deck into ...
2005-05-11— Document No. 301506

• Final Cut Pro 5: About HDV and the Apple Intermediate Codec.
  

Final Cut Pro 5 features HDV video editing, making high definition video ...
2005-05-11— Document No. 301599

• Final Cut Pro 5: Tips for using devices that handle both HDV and DV.
  

Many HDV cameras and decks are able to play and record DV as ...
2005-10-04— Document No. 302407

• Final Cut Pro 5: Issues with setting an initial Scratch Disk.
  

The first time you open Final Cut Pro 5, a dialog opens, prompting -
2005-10-07— Document No. 302471

• Final Cut Pro 5: Using the Send to Shake command...
  

To do this, select one or more clips in a Final Cut Pro 5 project, then choose File > Send to Shake. ...
2005-06-30— Document No. 301776

• Final Cut Pro 5: Items to note when working with HDV.
  

Final Cut Pro 5: Computer and Camera show different points in time while capturing HDV. Notes...
2005-05-11— Document No. 301405

• Final Cut Pro 5: Tips for using the Sony PDW-1500.
  

As mentioned in theFinal Cut Pro 5 List of Qualified Devices, Final Cut Pro 5...
2005-09-21— Document No. 302402

• Final Cut Pro 5 : Capturing HDV creates new clips at scene breaks.
  

When you capture HDV footage, Final Cut Pro can automatically ...
2005-06-03— Document No. 301715

• Final Cut Pro 5: Some media and effects cannot be exported to Shake.
  

Final Cut ... motion effects"); Filters attached to Final Cut Pro 5 clips. ...
2005-06-30— Document No. 301777

• Before You Install Final Cut Pro 5.
  

This ... WARNING: The Final Cut Pro 5 Installer checks system requirements before installing. If...
2005-05-11— Document No. 301576

• Final Cut Pro 5 and iMac G5 (iSight): Video from built-in camera is seen in Edit to Tape window.
  

If you're working in Final Cut Pro ...
2005-11-19— Document No. 302873

• Final Cut Pro 5, Xsan: "Unable to set scratch disk" error on Xsan volume.
  

How you set the Final Cut Pro Scratch Disk on an Xsan volume ...
2005-05-11— Document No. 301197

• Final Cut Pro 5: How to make the Timeline span across multiple displays.
  

In Final Cut Pro, you can arrange its windows any number ...
2005-06-20— Document No. 301785

• Final Cut Pro 5: Computer and camera show different points in time while capturing HDV.
  

When you capture footage from an HDV (high...
2005-05-11— Document No. 301402

• Final Cut Pro 5: About the Shift Fields filter.
  

Final Cut Pro 5 features a new filter called Shift Fields. You may have noticed that...
2005-06-10— Document No. 301753

• Final Cut Pro 5: Uncompressed PAL setups have incorrect field dominance.
  

If you're working in PAL using either the Uncompressed 8...
2005-09-15— Document No. 302348

• Final Cut Pro 5: If language is set to Japanese, duplicate Capture -
  

Presets if you can't capture video. If you're using Final Cut...
2005-08-31— Document No. 302159

• Final Cut Pro 5: Timecode accuracy when using the Import Panasonic P2 function.
  

If you acquire clips via the Import Panasonic P2...
2005-11-10— Document No. 302787

• Final Cut Pro 5: Unable to send to a Soundtrack Pro Audio File Project.
  

If you control-click an audio track with a linked clip in...
2005-11-14— Document No. 302805

• If Final Cut Pro 5 won't open after you install it, be sure that you have QuickTime 7 installed...
  

2005-05-11— Document No. 301194

• Audio from Final Cut Pro 5 goes offline after processing in SoundtrackPro.
  

Audio sent from Final Cut Pro 5 to the Soundtrack Pro...
2005-06-08— Document No. 301445

• Final Cut Pro 5: About capturing down-converted DV from HDV source.
  

Final Cut Pro 5 supports capturing a number of different media...
2005-12-16— Document No. 302965

• MPEG-2 export options in Final Cut Pro: Compressor and QuickTime
  

If you're familiar with earlier versions of Apple's video production software, and you're now working with Final Cut Pro 5 and DVD Studio Pro 4, you might...
2005-08-19— Document No. 301871

• Soundtrack Pro: Some elements are not included when sending a sequence or clip from Final Cut Pro 5.
  

When you send a sequence or...
2005-05-11— Document No. 301285

• DVD Studio Pro 4: Updating rendered Final Cut Pro reference movies
  

... This applies to any reference movie that you import into DVD Studio Pro 4 from Final Cut Pro 4, Final Cut Pro HD, or Final Cut Pro 5...
2005-05-11— Document No. 301453

• Final Cut Pro: Restoring a DV device connection in QuickTime 7
  

... you can do to resolve the issue. Important: Final Cut Pro 5 requires QuickTime 7.0 or later; it does not work with QuickTime 6...
2005-06-23— Document No. 301852

• Final Cut Pro does not allow simultaneous editing of a project...
  

If you save a Final Cut Pro 5 project, stored on an Xsan 1.x volume, that was previously saved from another workstation during an editing session, you may...
2005-10-24— Document No. 302450

• Final Cut Pro 5: About capturing down-converted DV from HDV source
  

Final Cut Pro 5 supports capturing a number of different media types using FireWire device control...
2005-12-16— Document No. 302965

• Final Cut Pro 4.0 - 4.1.1: Device Compatibility Information.
  

This document lists device compatibility information intended to assist ...
2005-03-02— Document No. 300939

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Compressor

The following are AppleCare technical documents and are considered the "definitive" answer to your Compressor problem. That is if the answer you are looking for is in one of these docs. We will continue to add to this list as Apple adds to the list.

• Compressor Support
  

• Compressor: Troubleshooting Basics
  

... on settings or installation, please refer to the Compressor documentation available...
2005-11-29— Document No. 302845

• Compressor: Don't export from Final Cut Pro using a QuickCluster
  

You will not be able to successfully export from Final Cut Pro using Compressor if your computer is set up as a Compressor QuickCluster, or a "Virtual Cluster." If you attempt to send an item from Final Cut Pro to Compressor in such a case, some segments in the job may report "Failed" and processing of the batch will not complete successfully.

• Compressor/Apple Qmaster versions 2.3 and earlier and version 3.0 not supported on Mac OS X 10.5 Leopard
  

• Compressor 3 Distributed Processing:
  

File may appear at destination before encoding is complete. Issue or symptom. Compressor batches ...
2007-05-17 — Document No. 304966

• Compressor: Unable to connect to background process
  

... in Compressor's Batch window, or a message appears stating "Unable to connect tobackground ... This can occur due to an issue during Compressor's installation. ...
2007-01-30 — Document No. 93234

• Compressor - Cannot submit job from Batch Window
  

... number. Install the Compressor update...
2006-10-25— Document No. 93234

• Compressor 1 and Compressor 2.0 not compatible with Qmaster 2.1
  

... Install Compressor 2 and Qmaster 2 from your original install disc set then run Software update to...
2006-09-08— Document No. 303967

• Pro Applications: Some features do not work if drag installed or...
  

... Final Cut Pro programs (including Compressor, LiveType, and Soundtrack Pro) don...
2006-01-20— Document No. 93151

• Compressor: Error 0 when encoding from HD/HDV with less than 1GB ...
  

... For instance, if you're using Compressor to transcode a sequence from Final Cut Pro in an HD format, to an SD MPEG-2 for...
2006-05-18— Document No. 303739

• Compressor 2: About distributed processing..
  

For more information on distributed processing, open Compressor and choose Help...
2006-02-18— Document No. 301497

• Compressor 2: New and enhanced codecs...
  

Compressor 2 provides support for the new HDV format and enhanced MPEG-2 options for HD...
2006-02-18— Document No. 301493

• Compressor 2: Advanced image analysis...
  

Compressor 2 ships with a completely new set of Apple presets, representing a wide variety...
2006-02-18— Document No. 301492

• Compressor 2: High resolution audio support
  

Compressor 2 supports high resolution audio up to 64 bits per sample (floating point) and...
2006-02-18— Document No. 301498

• Some Xsan configurations will cause an error when using ......
  

Compressor 2.x; QMaster 2.x; Xsan 1.x; DVD Studio Pro 4; Final Cut Studio. Solution...
2006-08-30— Document No. 302279

• Final Cut Studio Resources
  

2006-04-27— Document No. 300732

• Compressor 2: Assigning files to surround sound channels
  

.. of mono AIFF audio files and then drag the entire group of files into the Batch window in Compressor, the files...
2005-07-13— Document No. 301932

• Compressor 1.x settings do not work with Compressor 2
  

... Compressor 2 settings This document will be updated as more information becomes available...
2005-07-22— Document No. 302019

• Compressor 2: Certain presets may set the wrong frame rate in a...
  

... As a workaround, do this: In Compressor, apply the setting you wish to use to the source clip in the Batch window...
2005-10-24— Document No. 302511

• MPEG-2 export options in Final Cut Pro: Compressor and QuickTime
  

... Compressor 2 is included with Final Cut Pro 5, DVD Studio Pro 4, Motion 2, and Final Cut Studio...
2005-08-19— Document No. 301871

• Compressor and QuickTime: About the displayed frame size of MPEG-2 ...
  

.. QuickTime Player, Final Cut Pro, and Compressor should not be used to validate an...
2005-08-03— Document No. 302075

• Compressor 2: Log in to service nodes to distribute processing
  

.. For more information on distributed processing, open Compressor and choose Help > Distributed Processing Setup...
2005-08-30— Document No. 302210

• Motion 2: Error when exporting tutorial project to Compressor
  

... make sure that your project is in a location that you have both read and write access to allow Compressor to create...
2005-05-11— Document No. 301600

• Compressor 2: Includes AC-3 encoding
  

... Compressor 2 is included with the following Apple products: ...
2005-05-11— Document No. 301480

• Compressor 2: Distributed processing may seem slow
  

... To resolve this issue, update Compressor to version 2.0.1 using Software
2005-07-13— Document No. 301927

• Compressor 1.2.1 and Apple Qmaster Node Installer incompatibility
  

... This does not occur with Compressor 2 included with Final Cut Studio, Final Cut...
2005-06-10— Document No. 301741

• Compressor 2: Field order reversed when transcoding HDV to MPEG-2
  

... Products affected. Compressor 2; DVD Studio Pro 4; Final Cut Pro 5; Final Cut Studio. Solution
2005-10-20— Document No. 302073

• Apple Qmaster: Optimizing cluster storage capacity
  

... to "Never copy source to cluster." For more information, see the Compressor 2 User...
2005-05-11— Document No. 301389

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Cinema Tools

The following are AppleCare technical documents and are considered the "definitive" answer to your Cinema Tools problem. That is if the answer you are looking for is in one of these docs. We will continue to add to this list as Apple adds to the list.

• Cinema Tools Support
  

Late-Breaking News About Cinema Tools 3.1.2
Page 1. 1 Late-Breaking News About Cinema Tools 3 This document provides updated information about Cinema Tools 3 and covers these ... 2006-09-26

• Cinema Tools Manual
  

Cinema Tools 3 User Manual
Page 1. Cinema Tools 3 User Manual Page 2. Apple Computer, Inc. © 2005 Apple Computer, Inc. All rights reserved. Under the copyright ...
2006-04-24

• Cinema Tools User Manual
  

• Cinema Tools 2: Late-Breaking News
  

For example, you would edit the "Cinema Tools -23.98fps from DV NTSC" file name to look like this: Cinema Tools - 23.98fps from DV...
2004-09-20— Document No. 93162

• Cinema Tools For FCP: No Cut List is Produced
  

... application. This document contains information from the Cinema Tools for Final Cut Pro User Manual...
2004-09-20— Document No. 51782

• Cinema Tools For FCP: The Key Numbers in the Cut List Do Not Match ...
  

... Try recapturing the clips. This document contains information from the Cinema Tools for Final Cut Pro User Manual...
2004-09-20— Document No. 51785

• Cinema Tools 2: About What's New
  

... Cinema Tools detects the pull-down pattern of clips sourced from these cameras, further automating the reverse telecine process.
2004-09-20— Document No. 93163

• Cinema Tools: An Introduction to Cinema Tools for Final Cut Pro
  

'... This document contains information from Cinema Tools Help.
2004-09-20— Document No. 37110

• Cinema Tools For FCP: Dropped Frame Errors When Using the Reverse ...
  

... process. This document contains information from the Cinema Tools for Final Cut Pro User Manual...
2004-09-20— Document No. 51786

• Cinema Tools For FCP:
  

You See Warnings About Duplicate Usages of...]
2004-09-20— Document No. 51784

• Cinema Tools: Empty Scene and Take Fields May Not Be Populated
  

... or: Use a hyphen in the clip name. Cinema Tools will parse the information after the hyphen as the scene and take...
2004-09-20— Document No. 93152

• Cinema Tools For FCP
  

In the Cut List, You See an Error About a...]
2004-09-20— Document No. 51788

• Cinema Tools For FCP:
  

There Are Missing Elements Reported in the ...
2004-09-20— Document No. 51783

• Cinema Tools For FCP
  

You See Unexpected .tmp Files
2004-09-20— Document No. 51787

• Cinema Tools 1.0:

Nested Sequences May Result In Inaccurate Cut ..
'... Products affected: Cinema Tools 1.0. Solution Avoid using nested sequences when producing cut lists from Cinema Tools...
2004-09-20— Document No. 61631

• Cinema Tools 1.0: Cannot Handle Keynumbers Beyond 9999
  

... Products affected: Cinema Tools 1.0. Solution Upgrade to Final Cut Pro 4.0, which includes Cinema Tools 2.0...
2004-09-20— Document No. 93153

• How to Install Cinema Tools for Final Cut Pro 3
  

Note: Final Cut Pro 4 includes Cinema Tools 2. The Final Cut Pro 4 installer installs both programs...
2004-09-20— Document No. 37131

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LiveType

The following are AppleCare technical documents and are considered the "definitive" answer to your LiveType problem. That is if the answer you are looking for is in one of these docs.
We will continue to add to this list as Apple adds to the list.

• LiveType Support
  

• LiveType: Frequently Asked Questions (FAQ)
  

2004-09-20— Document No. 93210

• LiveType: Creating a New Location For LiveType Data Files....
  

LiveType Data requires considerable disk space. You can store it on another hard disk. ...
2004-09-20— Document No. 93297

• LiveType: How to Export Timing Markers From Final Cut Pro.
  

LiveType can import markers from Final Cut Pro. You can use them to synchronize ...
2004-09-20— Document No. 93250

• LiveType: How To Create Anamorphic Titles For 16:9 DV.
  

Learn how to set up LiveType so that anamorphic content created for 16:9 DV ...
2004-09-20— Document No. 93302

• LiveType: Installing and Managing LiveFont and Object Data.
  

Some data used by LiveType has considerable storage requirements and ...
2004-09-20— Document No. 93294

• LiveType's Media Browser window won't open.
  

LiveType's Media Browser window may not open if malformed or damaged fonts are installed. ...
2004-09-20— Document No. 93825

• Final Cut Pro 4: LiveType - Unable to open project, movie file cannot be found.
  

A LiveType project might not open as expected if ...
2004-09-20— Document No. 93726

• Final Cut Pro HD: LiveType does not appear in the External Editors tab.
  

Under some circumstances, the External Editors tab (choose ...
2004-12-17— Document No. 300451

• LiveType titles imported into Final Cut Pro or Final Cut Express may not display as expected on a computer display.
  

When you import ...
2005-04-01— Document No. 300675

• LiveType: How to Use India Titler Font Data.
  

Learn how to get LiveType to recognize the India Titler font data for people who use ...
2004-09-20— Document No. 93255

• LiveType: "Missing LiveType Data" Message.
  

An alert can occur if additionalLiveType data has not been installed. Symptom An alert...
2004-09-20— Document No. 93291

• LiveType: Unable to open 'LiveType FontScript.txt' file.
  

If Japanese or Chinese is selected as your preferred language in International ...
2004-09-20— Document No. 93798

• LiveType: Field order rendering reversed in older versions.
  

In LiveType versions ... as Upper. This has been corrected in LiveType 1.2. If ...
2004-09-20— Document No. 93828

• LiveType 2 User Manual
  

2006-09-20

• Final Cut Pro: LiveType - Some templates don't display correctly after installing Mac OS X 10.3...
  

Update to LiveType 1.1.1 or later. ...
2004-09-20— Document No. 93425

• LiveType: Missing objects and textures are substituted.
  

If you...subsequently saved. LiveType will warn you first, as in these examples: ...
2004-09-20— Document No. 93829

• LiveType: Blank Templates Do Not Appear in Template Browser.
  

When previewing templates in LiveType's Template Browser, the category ...
2004-09-20— Document No. 93256

• LiveType: Projects Default to NTSC.
  

New LiveType projects are created using default NTSC settings, which should be changed for PAL projects. ...
2004-09-20— Document No. 93266

• LiveType: Combined font characters render separately.
  

LiveType may not properly handle fonts that use ligatures, or that combine glyphs together.
2004-09-20— Document No. 107974

• Final Cut Pro 4: LiveType - Backward Compatibility.
  

Older versions of LiveType cannot open projects created in newer versions of LiveType.
2004-09-20— Document No. 93538

• LiveType: Some LiveFont Characters Do Not Appear
  

To use characters from other languages, use standard system fonts in LiveType instead of LiveFonts. ...
2004-09-20— Document No. 93513

• Final Cut Pro 4: Stops Responding When Rendering Non-DV Clip With...
  

This may occur most frequently when you render clips from LiveType becauseLiveType uses the Animation codec instead of the DV codec. ...
2004-09-20— Document No. 93423

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Final Cut Server

The following are AppleCare technical documents and are considered the "definitive" answer to your Final Cut Server problem. That is if the answer you are looking for is in one of these docs. We will continue to add to this list as Apple adds to the list.

• Final Cut Server Support
  

• Final Cut Server: Cannot connect to Java Web Start with a web browser

When you connect to Final Cut Server to download the Java Web Start file using a web browser, the webpage may display a message such as "File not found!" or "Object not found!" The Final Cut Server installer will only install web server components to the default web site included with Mac OS X Server.

• Final Cut Server: Opening firewall ports for Final Cut Server
  

Final Cut Server requires specific TCP (Transmission Control Protocol) ports to be open on your server. If you have a firewall configured or you are using the Mac OS X Server firewall, you must enable these ports before you can use Final Cut Server.

• Final Cut Server: Opening firewall ports for Final Cut Server

• Final Cut Server: QuickTime or Java Component is not installed

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